Walmart introduces brand new shopping cart sparking backlash from customers who say it leaves them exposed to thieves

WALMART has unveiled a new and improved shopping cart - but not all customers are happy with them.

The retail giant sparked backlash after testing its new design last month.

A Walmart in Mayfield, Kentucky posted a video on its Facebook page, highlighting the benefits of the new cart.

"They are equipped with a phone holder, cup holder, and are slightly taller for a more comfortable shopping experience," the video's caption read.

"Come take a test drive today! Only found locally at your Mayfield Walmart #430."

The big reveal received mixed reviews from shoppers, with some suggesting the carts would be more prone to theft.

"Easy way for someone to steal your phone," wrote one commenter.

"Sweet. Leave your phone accessible to thieves," wrote another.

"Then go check yourself out. Gold star Walmart."

Others, however, were thrilled about the new design, with one person writing: "I’m 5’4” and love it.

"It felt comfortable to push etc. I didn’t mind the height of the cart at all, and enjoyed the phone holder."

Someone else said: "Love them, but also know [Walmart] can't please everyone.. Way better than old carts."

This is not the first time that Walmart has dealt with controversy related to their shopping carts.

Earlier this year, Tiktoker Shawn (@soulforgepodcast) shared a clip that had customers in a frenzy.

In the video, the Walmart cart had a payment mechanism attached to it, making customers believe that they had to pay to use it.

“Starting February 1, Walmart is going to charge you a dollar to take out their carts,” said Shawn.

Fans were outraged about the idea of paying for a shopping cart and were quick to voice their frustration in the comment section.

“I don’t go there. I hate Walmart,” wrote another.

Another person wrote: “I should charge them for bring[ing] the cart in from the parking lot!”

However, customers were able to calm down once they realized that this was a deposit system, that was mainly used in Walmarts that are located in Canada.

Around the same time, Walmart added anti-theft features to their carts in order to curb shoplifting in America.

Shoppers found that once they walked a few feet away from the retailer, the cart suddenly stopped.

This was due to the cart's new wheels that wirelessly locked up once the cart was moved up to 40feet away from the store.

This was implemented due to the fact that over 2million carts were stolen each year, costing stores like Walmart millions of dollars.

The U.S. Sun has reached out to Walmart for further comment.